[ Insiteweb Home Page
What should I do if denied access via FTP?
Be sure to read the FTP tutorial instruction. If that does not answer the question, our traceroute tutorial can help with connectivity problems. If you still have trouble, contact us explaining the problem in detail. Be sure to include both your userid and domain name as well as the current account password.
When Will I Know That My Domain Is Approved & Active From InterNIC?
You will not receive notification that a domain name has been
registered. After you receive notice that you
are online at Insiteweb, continue to check your URL on a daily basis, i.e. http://www.yourdomain.com.
Domain registration can take anywhere from 2 hours to 2 weeks. Unfortunately we have no
control over
this process. Once your domain is registered, it may take 2 to 5 days for the information
to propagate
across the Internet depending on how often individual service providers reboot their
nameservers.
If your domain is being transferred from another hosting service, be
sure that they have removed your
nameserver entry. If they have not, your domain name may continue to resolve to your old
host.
Who Do I Contact Regarding InterNIC Billing?
Questions regarding InterNIC Invoicing
and Payment Procedures should be referred
to Registration Services. You can reach them by calling (703) 742-4777 and selecting
option
number 1 or you may email them at hostmaster@rs.internic.net .
These pages are for Insiteweb customer support only. While every effort is made to keep these pages current Insiteweb cannot be held responsible for loss or damage to files or equipment due to procedures stated on this website. You must agree to the insitewebdesigncom terms of service prior to using this information.