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<body bgcolor="#FFFFFF">  <h1 align="center"><font color="#008000">Insiteweb Support</font></h1> <p align="center"><font size="2">[ </font><a href="http://insitewebdesign.com" target="_top"><font size="3"><span lang="en-us">Insiteweb H</span>ome<span lang="en-us"> </span>Page</font><font size="4"><fontsize="2"></a> | </font><font size="3"><a href="http://insitewebdesign.com/support-form.html">Contact Support</a> |</font><font size="2"> <a href="faq.html"><fontsize="2"></a></font> <a href="faq.html"><span lang="en-us">Support Home Page</span></a><font size="2" face="Verdana">]</font></p>  <font size="3"><hr> </font><p align="center"><font color="#0000A0" face="Verdana" size="1">Unless otherwise specified, the following FAQ's apply to our Unix servers only.</font></p> <font size="3"><div align="center"><center><table border="1" width="600" bordercolor="#FF0000" bordercolorlight="#808080" height="907"> <tr> <td align="center" width="33%" bgcolor="#397BAD" bordercolor="#FF0000" height="27"><font color="#FFFFFF" size="5">Getting Started</font></td> <td align="center" width="33%" bgcolor="#397BAD" bordercolor="#FF0000" height="27"><a name="tech"><font color="#FFFFFF" size="5">Technical</font></a></td> <td align="center" width="34%" bgcolor="#397BAD" bordercolor="#FF0000" height="27"><a name="admin"><font color="#FFFFFF" size="5">Administrative</font></a></td> </tr> <tr> <td align="center" valign="top" width="33%" height="868"></font><a href="getstarted.html"><font size="2">Getting Started</font></a><font size="3"><p><font size="2">What <a href="ftp.html#1">FTP Software</a> Do You Suggest? </font></p> <p><font size="2">How Do I <a href="ftp.html">Place My Files</a> On The Web Server? </font></p> <p align="center"><font size="2">What Name Should I Use For My "homepage" To Get It <a href="filenames.htm">To Load Automatically</a>? </font></p> <p><font size="2">What Can My <a href="filenames.htm#2">File Names</a> Be? </font></p> <p>What Does My Local <a href="cgibin.htm">"<font size="2">cgibin"</a> Directory Do? </font></a> <font size="2"> Directory Do? </font></p> <p><font size="2">How Do I Create <a href="subdirectories.htm">Sub-Directories</a> Within My Website? </font></p> <p><font size="2">When Will My Domain Be Active<a href="propagation.htm">(propagation)</a>?</font></p> <p><font size="2">Where Do I Register With <a href="http://insitewebdesign.com/">Search Engines</a>? </font></p> <p><font size="2">Where Do I Monitor <a href="usage_statistics.htm">Web Usage Statistics</a>? </font></p> <p><font size="2">What type of <a href="unixdb.html">database</a> may I use, and how do I set it up?</font></p> <p><font size="2">What</font> types of <a href="versions.htm">software and hardware</a> do you have and what are the <a href="versions.htm">version numbers</a>?</p> <p><font size="2">How do I set up a <a href="guestbook.html">guestbook</a>?</font></p> <p><font size="2">How will the Insiteweb system deal with the <a href="year2000.htm">Year 2000</a>?</font></font></td> <td align="center" valign="top" width="33%" height="868"><font size="3">Do you have more information on <a href="cgi.html">Running CGI Scripts?</a><p><font size="2">Where Do I Find Information On Email forms & <a href="email_forms.htm">CGIEMAIL</a>? </font></p> <p><font size="2">If I don't like CGIEMAIL, do you have another <a href="webform.htm">form handler</a> similar to formmail.cgi?</font></p> <p><font size="2">How Do I Get My <a href="xtrapop3.htm">Mail Forwarding</a> To Work? </font></p> <p><font size="2">How do I get </font><a href="xtrapop3.htm">Additional Mailboxes</a><font size="2">?! This applies to NT and Unix accounts.</font></p> <p><font size="2">How Do I Get My Mail From The <a href="getmail.htm">POP Mailbox</a> On The Server?</font></p> </font><p><font size="2">My Outlook mail program won't send email, <a href="outlook_error.htm">what's wrong</a>? </font></p> <font size="3"><p><font size="2">How do I Find out more about using <a href="frontpage/frpagfaq.html">FRONTPAGE</a>?</font></p> <p><font size="2">How Do I Get That Cool <a href="counter.htm">Counter</a> On My Page? </font></p> <p><font size="2">How Do I Get <a href="imagemaps.htm">Imagemaps</a> To Work? </font></p> </font><p><font size="2">What is a <a href="ssl.htm">Secure Server</a> and How Do I <a href="ssl.htm">Secure Transactions</a>?</font></p> <font size="3"><p><font size="2">Can I <a href="password_protecting.htm">Password Protect</a> Directories? </font></p> <p><font size="2">What Does <a href="fileperm.htm">"chmod"</a> mean, & how can I find out more on File <a href="fileperm.htm">Permissions </a>?</font></p> <p><font size="2">How do I use <a href="ssh.htm">Telnet</a>?</font></p> <p><font size="2">How do I have a <a href="autoresponders.html">message automatically respond</a> to emails others send me?</font></p> <p><font size="2">How do I set up my own customized <a href="errordocument.html">ErrorDocument</a> for visitors who <a href="errordocument.html">go to the wrong URL</a>?</font></font></td> <td align="center" valign="top" width="34%" height="868"><font size="2">What Should I Do If <a href="faq2.html#top">Denied Access</a> Via FTP? </font><p><font size="2">How do I check on the <a href="http://insitewebdesign.com/cgibin/whois/whois.cgi">availability of a domain name</a>? </font></p> <font size="3"><p><font size="2">When Will I Know That My Domain Is <a href="faq2.html#2">Approved & Active</a> From InterNIC? </font></p> <p><font size="2">Who Do I Contact Regarding <a href="faq2.html#3">InterNIC Billing</a>? </font></p> <p><font size="2">What Kind Of <a href="usage.html">Uses & Content are Accepted</a>? </font></p> <p><font size="2">How do I make a change in my account information such as?:<br> <a href="http://insitewebdesign.com/support-form.html">Billing Info<br> Account Type<br> Administrative Contact Info</a></font></p> <p><font size="2">How do I check <a href="diskspace.html">how much space I have used</a> on the server?</font></p> <p><font size="2">How does the <a href="logs.html">log rotation</a> work?</font></p> <p><font size="2">How do I <a href="changingpassword.html">change the master password</a> of my account?</font></p> <p><font size="2">How do I <a href="counter.htm#6">reset my counters</a>?</font></p> </font><p><font size="2">How do I set up a  </font><br> <font size="2"><a href="http://insitewebdesign.com/shopcart.html">Shopping Cart</a> Program?</font></p> <font size="3"><p><font size="2">What do the web browser <a href="browsererror.htm">error messages</a> mean?</font></p> <p><font size="2">My <a href="traceroute.shtml">connection</a> seems slow or dead at times. Why?</font></p> <p><font size="2">How do I find the <a href="ssh.htm">IP address</a> of my site?</font></font></p> <p><font size="2">I think my <a href="telnetmail.htm">mailbox is clogged</a>.<br> How do I <a href="telnetmail.htm">clear it</a>?</font></td> </tr> </table> </center></div><p align="center"><br> </p> <hr> <h5 align="center"><a href="http://www.insitewebdesign.com">Insiteweb Design</a></h5>  <p align="center"><a href="index.html">Back to <span lang="en-us">Support Home Page</span></a></p> <p><small><em>These pages are for Insiteweb customer support only.  While every effort is made to keep these pages current Insiteweb cannot be hel<SPAN LANG="en-us">d</SPAN> responsible for loss or damage to files or equipment due to procedures stated on this website.<SPAN LANG="en-us"> You must agree to the <A TARGET="_top" HREF="http://insitewebdesign.com/">insitewebdesigncom</A> <A TARGET="_blank" HREF="http://insitewebdesign.com/tos.pdf">terms of service</A> prior to using this information.</SPAN></em></small></p>  </body>